This is an edited extract from Customer-Centric Project Management by Elizabeth Harrin and Phil Peplow (Gower/Routledge, 2012). It would be great to think that project-based organizations and PMOs would jump at the opportunity to improve stakeholder engagement and project communication by demonstrating customer centricity (not sure what that is in the context of project management?…
This is a guest post by Martin Webster from The Lazy Leader. Search for project management training on Google and you’ll find lots of courses on the topic. Many refer to APMP, MSP®, PRINCE2® or even agile project management. What most have in common is an emphasis on project management accreditation, project planning, risk management,…
When I read Susanne Madsen’s book, The Power of Project Leadership. I was struck by how practical it was. Often we think that leadership is about character and attitude (read my take on the traits of good leaders here) and forget that you can actually practice being a better leader by coaching yourself in the…
Are you seeing any of the problems faced by troubled programs? If so, you need a recovery plan to get your program back on track. Here’s the 5 step ESI process for getting out of trouble — I saw a webinar hosted by them and these are my notes. The whole approach assumes you have…
This is a guest post by Andy Trainer of Silicon Beach Training. Project management is a field that is becoming increasingly valued within both large and small organizations – our project management training has never been so much in demand! It’s now widely recognized that having employees with great project management skills leads to more…
There’s only one thing worse than being told bad news, and that is being told about bad news late. When a program is failing, you should define the problem and potential solutions, and alert stakeholders at the first sign of trouble, according to LeRoy Ward, Executive VP at ESI. I attended ‘Managing and Saving Programs…
Leadership – what does it really mean for you? Find out how to lead when things are going well, and how to lead through a crisis in this article.
Peter Taylor, Ron Rosenhead and Vicki James have just written a book called Strategies for Project Sponsorship, about (surprise, surprise) project sponsors. Last time I interviewed Peter about how to manage when your sponsor is rubbish. Today I’m going to share my conversation with Vicki. We spoke about how to get the best from your…
Business analysis has come of age. If change programs are to be successful, then problem solving, stakeholder engagement, business cases and situational analysis are essential. So comes in the BA role to “challenge, lead and influence” according to Debra Paul in the Foreword to this book. Edited by Penny Pullan and James Archer, Business Analysis…
Learn why capacity planning for project resources could be your secret weapon for ensuring an on time, low stress delivery.
Learn what workplace bullying is and what you can do about it. Find out why project managers need to be aware of bullying and how it can impact on your project.
Workplace bullying costs: not just in terms of self-esteem and confidence for the victims, but also in financial terms. Paul Pelletier sets out the business case for eliminating workplace bullying and explains why everyone should be on the look out for this destructive behaviour. Your projects will be more successful in an environment where bullying does not exist.