Stakeholders

Learn how to engage people on projects and manage stakeholder relationships at work. Get things done, even when your colleagues have different priorities!

The unbreakable bond: How outstanding service = brand loyalty

The unbreakable bond: How outstanding service = brand loyalty

One irrefutable reality stands out in the fast-paced world of business, where competition is tough and consumer expectations continue to evolve: outstanding service is the cornerstone that holds the customer/brand connection together. It’s true: what you know to be the case from your own interactions with brands is borne out by research. And unsurprisingly, excellent…

4 ways to proactively manage stakeholders
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4 ways to proactively manage stakeholders

Stakeholder management seems to stay a hot topic regardless of what year we’re in. I think it’s been that way since A Guide to the Project Management Body of Knowledge (PMBOK® Guide) finally included a tenth knowledge area on managing stakeholders (although in my mind, stakeholders were important to the project management profession way before…

4 Unusual Reasons Why Stakeholder Management Is Important

4 Unusual Reasons Why Stakeholder Management Is Important

Why is stakeholder management important to project success? Because we need people to get the project work done. However, stakeholder management is a very narrow way of looking at how we work with people on projects to achieve a common goal. A better question would be, “Why is stakeholder engagement important?” Let’s park that for…