Stakeholders

Learn how to engage people on projects and manage stakeholder relationships at work. Get things done, even when your colleagues have different priorities!

The unbreakable bond: How outstanding service = brand loyalty

The unbreakable bond: How outstanding service = brand loyalty

One irrefutable reality stands out in the fast-paced world of business, where competition is tough and consumer expectations continue to evolve: outstanding service is the cornerstone that holds the customer/brand connection together. It’s true: what you know to be the case from your own interactions with brands is borne out by research. And unsurprisingly, excellent…

4 Unusual Reasons Why Stakeholder Management Is Important

4 Unusual Reasons Why Stakeholder Management Is Important

Why is stakeholder management important to project success? Because we need people to get the project work done. However, stakeholder management is a very narrow way of looking at how we work with people on projects to achieve a common goal. A better question would be, “Why is stakeholder engagement important?” Let’s park that for…