More problems in public service projects

ByElizabeth Harrin Last updated: Uncategorized

I’m glad I’m not the project manager tasked with trying to make sense out of the US Transport Security project. Can you imagine? All those different US Government agencies pitching in with their ideas.

One of the case studies for my book was about the difficulties two US Government departments had trying to agree how to handle war veterans’ medical records – a cause you can imagine bureaucrats feeling at least a little bit patriotic about and therefore trying to do the best for the end user, the person trying to get treatment.

This project is for security checks on people working in transport. Maybe important, but getting all those stakeholders to agree on anything will be a nightmare.

Transportation Security: DHS Efforts to Eliminate Redundant Background Check Investigations.

Both files open as .pdf from the US Government Accountability Office. Working for the GAO, now there’s a job I could get my teeth into!

Elizabeth Harrin wearing a pink scarf

Project manager, author, mentor

Elizabeth Harrin is a Fellow of the Association for Project Management in the UK. She holds degrees from the University of York and Roehampton University, and several project management certifications including APM PMQ. She first took her PRINCE2 Practitioner exam in 2004 and has worked extensively in project delivery for over 20 years.
Elizabeth is also the founder of the Project Management Rebels community, a mentoring group for professionals. She's written several books for project managers including Managing Multiple Projects.