IT projects need soft skills

This research by CIO Connect won’t come as a surprise to anyone who has had the slightest involvement in projects. Yes, IT projects fail without the element of business and people change.

It amazes me that people still think in terms of ‘IT projects’ at all. Even a ‘pure’ IT project like an infrastructure upgrade has some impact on the people using the end system and requires the same communications plans and stakeholder management as any other project. Putting in a new IT system is never an IT project – there is always a business requirement and IT is the solution to resolve a problem, never a solution in its own right.

Still, these IT people have to do surveys about something, although you would have thought they could have come up with a topic that’s a little more cutting edge.

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